Last Updated: 01/01/2026
Welcome to Pactivate (“Platform”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use Pactivate.
1. About Pactivate
Pactivate is a SaaS platform that enables brands to create QR-code-based digital experiences for consumers. When you scan a QR code powered by Pactivate or use our platform as a brand administrator, certain information may be collected to improve user experience and platform performance.
2. Information We Collect
Information Provided by Brands
When a company creates an account, we may collect:
- Name
- Company name
- Email address
- Phone number
- Billing information
- Login credentials
Information Collected from Consumers
When consumers interact with a QR code experience, we may collect:
- Device information
- Browser type
- Approximate location (city/region)
- Interaction data (clicks, page views, time spent)
- Feedback, reviews, complaints, or survey responses submitted voluntarily
- Contact details provided for warranty activation, support, newsletters, or other brand services
3. How We Use Information
We use collected information to:
- Deliver QR-code experiences
- Provide analytics and reporting to brands
- Improve platform performance and security
- Process feedback, complaints, and warranty requests
- Communicate important service updates
- Comply with legal obligations
4. Information Sharing
Pactivate does not sell personal information.
We may share information:
- With the brand whose QR code or experience you interact with
- With service providers that help operate the platform
- When required by law, regulation, or legal process
- To protect the security and integrity of our platform
5. Data Storage & Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no internet-based system can guarantee absolute security.
6. Data Retention
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Inactive accounts and archived data may be retained for a limited period in accordance with our operational requirements.
7. Third-Party Services
Some features may connect with third-party services such as:
- CRM platforms
- WhatsApp integrations
- Warranty management systems
- Analytics providers
- Video platforms such as YouTube or Vimeo
These services have their own privacy policies and practices.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Pactivate is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the platform with the revised effective date.
11. Contact Us
For privacy-related questions or requests, please contact:
Pactivate Email: info@packtivate.io Website: www.packtivate.io
By using Pactivate, you acknowledge that you have read and understood this Privacy Policy.